Resolving Conflict
Apr 20, 2017
Publisher: SCMA

Description

What happens for each of us in conflict and how we can move forward? This webinar will cover three key topics:

  • the internal reasons why our interactions with others become problematic
  • a model to mitigate and engage when conflict occurs
  • some simple rules to help us keep it professional as conflict unfolds

With thoughts and concepts from the book “Anatomy of Peace”

Learning Objectives

  1. you will review a model which articulates why individuals feel disturbed by conflict
  2. you will participate in building up a model for dealing with individuals who are not doing what you need them to do
  3. you will help list out simple rules to keep it professional

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